Accessibility and help

We want everyone to be able to learn about our care, request an appointment, and contact our practice.

Need assistance?

If a page, booking tool, or form is difficult to use, call (704) 396-5051, text our intake team, or email contact@virtualaddictionmedicine.com. Tell us which page or task is difficult and how we can help. Please do not send sensitive health information by ordinary email or text.

Appointments and accommodations

Contact us to request an accommodation or assistance with booking. Appointment hours are Monday–Friday, 8:00 AM–9:00 PM Eastern Time. You may send an intake request at any time; our team will confirm appointment availability.

Our approach

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference when improving this website. We welcome reports of barriers. This statement does not claim that every page or third-party tool has been independently certified.

Scheduling and inquiry forms are provided through SimplePractice. If you have trouble with those tools, please contact our team for assistance.

Last updated: October 22, 2026.