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Insurance & cost

What treatment will actually cost you

We verify your benefits before your first visit, so you know the number before you owe it.

North Carolina Medicaid

We're in-network with every North Carolina Medicaid plan. For most members, there is no copay for the visit or the medication.

NC Medicaid Standard Plans
  • UnitedHealthcare Community Plan
  • Healthy Blue
  • AmeriHealth Caritas NC
  • Carolina Complete Health
  • WellCare of North Carolina
Behavioral Health Tailored Plans (LME/MCOs)
  • Alliance Health
  • Partners Health Management
  • Trillium Health Resources
  • Vaya Health

Commercial and Medicare plans accepted include Aetna, Blue Cross NC, Anthem BCBS, Cigna, UnitedHealthcare, UMR, Ambetter, and Medicare. Don't see yours? Send a request and we'll check.

Commercial insurance and Medicare

What you pay under a commercial plan depends on your deductible, your copay or coinsurance, and whether you've met your out-of-pocket maximum for the year. Plans that cover behavioral health — which nearly all do — typically cover medication for opioid use disorder.

We check your specific benefits before the first visit and tell you the expected cost up front. If the number doesn't work for you, say so and we'll talk about options.

If you're uninsured

Start by asking whether you qualify for North Carolina Medicaid. Since expansion, many working adults do who didn't before. We can check eligibility and help you enroll — and in many cases begin care while enrollment is in process.

Ask before you rule it out

Send an appointment request and ask. Checking costs nothing.

What about the medication itself?

The prescription is filled at your pharmacy and billed to your pharmacy benefit, separately from the visit. Generic buprenorphine/naloxone is widely available and is generally the lowest-cost option. If cost is a problem at the pharmacy counter, tell us — there is usually something we can do about it.

Insurance networks and benefits change. This page describes our contracted plans as of the current site update; your own benefits are always verified individually before your visit.

Ready when you are

Same-day appointments are available. Every visit is 100% virtual — one video call is all it takes to get started.

Confidential · 100% virtual · NC Medicaid accepted · Serving all 100 North Carolina counties.

Request an appointment