Do I need a prior authorization or a referral with Alliance Health?

No referral is needed to be seen. Some plans require prior authorization for certain medication formulations or doses — if yours does, we submit it. That's our job, not yours.

Can I get a same-day appointment with Alliance Health?

Yes, same-day appointments are available. Send an appointment request and we'll tell you what's open today, then verify your Alliance Health benefits before the visit.

Do I have to travel to an office if I have Alliance Health?

No. Every visit is 100% virtual — secure video from wherever you are in North Carolina. Your prescription is sent electronically to the pharmacy you choose.

Behavioral Health Tailored Plan (LME/MCO)

Suboxone doctors that accept Alliance Health in North Carolina

Q: Does Alliance Health cover Suboxone treatment in North Carolina?

Yes. Medication for opioid use disorder — including buprenorphine/naloxone (Suboxone) — is a covered benefit under Alliance Health, and Virtual Addiction Medicine is an in-network provider. Most members have no copay for the visit or the medication.

Q: How much does a Suboxone appointment cost with Alliance Health?

For most Alliance Health members, nothing out of pocket. We verify your specific benefits before your first visit and tell you what to expect, so there's no surprise bill afterward.

Q: What if my Alliance Health coverage changes?

Tell us the new plan name and we re-verify. Because we're in-network with every North Carolina Medicaid Standard Plan and Behavioral Health Tailored Plan, a plan change almost never interrupts your care.

Yes — we're in-network with Alliance Health. 100% virtual visits, same-day appointments available, and most members pay nothing out of pocket.

100% virtual — no office visit
Same-day appointments available
NC Medicaid accepted
Your doctor's real cell after your first visit

Use your Alliance Health benefits

Same-day appointments available. Request a time online and we'll confirm it with you. We verify your insurance before your first visit.

Request an appointment

Complete your intake forms first to expedite your visit.

Need to be seen urgently? (704) 396-5051Text or call · answered any hour

100% virtual · NC Medicaid accepted · New patients welcome.
Not for emergencies — call 911, or 988 for a crisis.

Does Alliance Health cover Suboxone treatment?

Yes. Buprenorphine/naloxone (Suboxone) for opioid use disorder is a covered benefit under Alliance Health, and Virtual Addiction Medicine is an in-network provider. For most members the visit and the medication cost $0 out of pocket. Care is 100% virtual — there is no office to travel to — and same-day appointments are available. Request a time online →

About Alliance Health

Alliance Health is the LME/MCO administering the Behavioral Health Tailored Plan for Cumberland, Durham, Harnett, Johnston, Mecklenburg, Orange, and Wake counties.

Tailored Plans are for members with more significant behavioral health, substance use, or intellectual/developmental disability needs. If you're on one, substance use treatment is exactly what it's designed to cover.

What's covered

Your visits. The initial evaluation and every follow-up appointment.
Your medication. Buprenorphine/naloxone and related medications for opioid use disorder, through your pharmacy benefit.
Ongoing management. Refills, dose adjustments, and monitoring for as long as you're in treatment.

Exact coverage, preferred formulations, and any authorization requirements vary by member. We verify your specific benefits before your first visit — at no cost to you — and tell you what to expect.

How to check your coverage in about five minutes

Find your Alliance Health card. The plan name is printed on the front.
Request an appointment online and include your plan.
We verify your active benefits directly and confirm what, if anything, you'll owe.
If you're eligible, you can often be seen the same day.

Not sure this is your plan?

It doesn't matter much — we're in-network with every North Carolina Medicaid Standard Plan and Behavioral Health Tailored Plan: Healthy Blue, UnitedHealthcare Community Plan, Carolina Complete Health, AmeriHealth Caritas NC, Alliance Health, Vaya Partners, Trillium Health Resources, Vaya Partners. Plus major commercial carriers and Medicare. Read your card to us and we'll take it from there.

Alliance Health questions

If you need help right now

Overdose or medical emergency — call 911. Suicidal thoughts or a mental-health crisis — call or text 988. For free, confidential, 24/7 treatment referrals anywhere in the U.S., call SAMHSA at 1-800-662-HELP (4357). This website cannot respond to emergencies.

Ready when you are

Same-day appointments are available. Every visit is 100% virtual — one video call is all it takes to get started.

Request an appointment See how it works

Confidential · 100% virtual · NC Medicaid accepted · Serving all 100 North Carolina counties.